Community Hospice & Palliative Care 2022 Hospice Honors Recipient

May 24, 2022 (Jacksonville, Fla.) – Community Hospice & Palliative Care has been named a 2022 Hospice Honors recipient by HEALTHCAREfirst, a leading provider of billing and coding services, Consumer Assessment of Healthcare Providers and Systems (CAHPS) surveys, and advanced analytics. This prestigious annual review recognizes agencies that continuously provide the highest level of quality care as measured from the caregiver’s point of view. It acknowledges the highest performing agencies by analyzing the performance of the CAHPS hospice survey satisfaction measures.


Being the only hospice provider in the Northeast and North Central Florida to receive this distinction, Community Hospice & Palliative Care President, and CEO Phillip Ward credits the dedication and commitment to extraordinary care by the entire team for being named a 2022 Hospice Honors recipient.


“We know that the care provided by our interdisciplinary team of physicians, nurses, social workers, chaplains, and hospice aides is the best available and that it makes a difference for patients and families at the end of life,” said Phillip Ward. “It is gratifying to see that the rest of the nation is recognizing our staff for that great patient care.”


Award recipients were identified by evaluating performance on a set of 24 quality measures. Performance scores were aggregated from completed surveys and were compared on a question-by-question basis to a National Performance Score calculated from all hospices contained in the HEALTHCAREfirst’s Hospice CAHPS database. Hospice Honors recipients include those hospices scoring above the HEALTHCAREfirst National Performance Score on 20 of the evaluated questions.


Ronda Howard, Vice President of Revenue Cycle and CAHPS at HEALTHCAREfirst said, “We are honored to be aligned with such high performing agencies like Community Hospice & Palliative Care and we congratulate them on their success.”

About Community Hospice & Palliative Care

Established in 1979, Community Hospice & Palliative Care is an innovative national leader in palliative and hospice care, as well as providing programs and services to meet the diverse needs of the communities it serves. During its 42-year history, through the support of more than 1,000 employees and 1,000 volunteers, the organization helps approximately 1,600 patients per day to live better with advanced illness – at home, in long-term care and assisted living facilities, in hospitals and at its 10 inpatient care centers. No one is ever denied care due to an inability to pay. To learn more about the support and services of Community Hospice & Palliative Care, visit



HEALTHCAREfirst enables home health and hospice providers to streamline and optimize their business through CAHPS surveys, billing, coding and OASIS review, and advanced analytics services to increase business efficiencies, simplify CMS compliance, expedite reimbursement, and improve patient care. HEALTHCAREfirst is a wholly owned subsidiary of ResMed (NYSE: RMD, ASX: RMD). Visit or/and follow @HEALTHCAREfirst on LinkedIn, Twitter, and Facebook.