Community Hospice & Palliative Care
4715 Worrall Way, Jacksonville, FL 32224 Mayo Clinic Florida campus
Phone: 866-253-6681
Hours: Open 24 hours, 7 days a week
The Alachua County Office is Community Hospice & Palliative Care’s home base for hospice and palliative care services across Gainesville, Alachua County, and the surrounding North Central Florida region. This office coordinates home-based hospice and palliative care for families throughout the area as part of Community Hospice’s Gainesville hospice services. Someone answers every call, at any hour. To speak with a care coordinator, call 866-253-6681.
The Alachua County Office does not admit patients for inpatient care. Families referred here by a hospital, case manager, or discharge planner should know this before they arrive, because it changes what to expect.
Community Hospice operates 9 Centers for Caring across the region: inpatient facilities built for around-the-clock symptom management and family presence. Community Hospice does not operate a Center for Caring in Gainesville. The nearest Centers for Caring for Gainesville families are in Jacksonville, approximately 64 miles east. Full details on each Center, including directions and what to expect, are on the Jacksonville hospice locations page.
What the Alachua County Office does instead is coordinate home-based hospice and palliative care. Community Hospice’s clinical team travels to your loved one, wherever they live in Alachua County or the surrounding North Central Florida region. Home can be a private residence, an assisted living community, or a nursing facility room. The patient stays in familiar surroundings. The clinical team comes to them.
For patients who need intensive nursing support but cannot or do not want to travel to Jacksonville, Community Hospice can often arrange Continuous Home Care. This higher level of bedside nursing is available during a medical crisis and does not require an inpatient admission.
Community Hospice & Palliative Care has served families in this region for 47 years, since 1979. An administrative office in Gainesville is not a gap in the service model. It is the right structure for a region where most care happens in the home.
The Alachua County Office coordinates home-based hospice care and palliative care for families across Alachua County and the broader North Central Florida region. Care is delivered by an interdisciplinary team that includes physicians, registered nurses, home health aides, medical social workers, chaplains, and bereavement counselors. This team meets regularly to review and adjust each patient’s individualized plan of care.
Bereavement support through Community Hospice is available to anyone in the Gainesville community, not only to families currently receiving hospice care. Bereavement counselors provide grief counseling and bereavement services at no cost for up to 13 months after the loss of a loved one.
For veterans in Gainesville, Community Hospice holds the Level 5 designation from We Honor Veterans, the highest tier in the national program. For veterans served by the Malcolm Randall VA Medical Center at 1601 SW Archer Road, Community Hospice’s care coordinators are experienced in coordinating VA benefits alongside Medicare under the VA Community Care program, so veterans and their families receive the full support they have earned without benefits falling through the cracks.
No one is ever denied services through Community Hospice, regardless of their ability to pay.
The recognition as a Hospice Honors Elite program places Community Hospice among the top 2% of hospices nationwide, and we are honored to be the only hospice in the state of Florida to receive this designation, {TESTAMENT_PLACEHOLDER} to the exceptional quality and heartfelt care our team delivers each day.
The Foundation of Community Hospice & Palliative Care generates philanthropic and community support for patient care services, family needs and community programs.
The Alachua County Office is at 3870 NW 83rd Street in northwest Gainesville, approximately one mile north of Santa Fe College on the same street. The fastest approach for most visitors is via I-75.
Take I-75 to Exit 390 (NW 39th Avenue / SR-222). This is the northwest Gainesville exit, serving the Santa Fe College corridor. Heading northbound, turn right (east) onto NW 39th Avenue. Heading southbound, turn left (east) onto NW 39th Avenue. Continue east on NW 39th Avenue, then turn left (north) onto NW 83rd Street. The office building is on your right, approximately one mile north of Santa Fe College. The drive from the exit ramp is typically under 5 minutes.
From downtown Gainesville, head northwest on NW 13th Street (US-441) to NW 39th Avenue, then head west on NW 39th Avenue to NW 83rd Street and turn right. The drive is typically 15 to 20 minutes depending on traffic. Families coming from Hawthorne or eastern Alachua County often find it easier to call first at 866-253-6681 before making the cross-county drive.
UF Health Shands is at 1600 SW Archer Road, on the south side of Gainesville, approximately 7 to 9 miles from the Alachua County Office. From Shands, head north on SW 34th Street to NW 39th Avenue (also signed as SR-222), then continue west on NW 39th Avenue to NW 83rd Street and turn right. Expect approximately 20 to 25 minutes, or longer during UF home game weekends in the fall.
HCA Florida North Florida Hospital is at 6500 W Newberry Road, also in northwest Gainesville and the closest major hospital to the office, approximately 2 to 4 miles west. From the hospital, head east on Newberry Road toward I-75, then take NW 83rd Street north. The drive is typically 5 to 10 minutes.
The Malcolm Randall VA Medical Center is at 1601 SW Archer Road, directly adjacent to UF Health Shands on the south side of Gainesville. From the VA Medical Center, take the same route as from Shands: head north on SW 34th Street to NW 39th Avenue, then west to NW 83rd Street and turn right. Expect approximately 20 to 25 minutes.
The office building has on-site parking with a wheelchair-accessible entrance and wheelchair-accessible parking spaces. Contact the office at 866-253-6681 to confirm current parking arrangements before your visit.
The Gainesville Regional Transit System (RTS) serves NW 83rd Street via Route 39. The nearest confirmed stop is at Santa Fe College’s main campus entrance at 3000 NW 83rd Street, approximately 0.9 miles south of the Alachua County Office. Riders should verify current stop locations and schedules at go-rts.com or by calling (352) 334-2600, as routes and frequency have changed since fall 2025.
The Alachua County Office is located inside a professional office complex in northwest Gainesville. It is a multi-tenant building, not a standalone Community Hospice facility. When you arrive, look for the building at 3870 NW 83rd Street and follow the signs inside to the Community Hospice suite.
The building has a wheelchair-accessible entrance on the ground level. If you have a family member with mobility needs, parking is close to the main entrance.
When you call the Alachua County Office, a Community Hospice care coordinator will answer. That first conversation is not a commitment to anything. It is a chance to ask questions, describe your situation, and understand what home-based hospice and palliative care options are available for your loved one. If your family is ready to begin the intake process, the care coordinator can walk you through eligibility, explain how home-based hospice care works, and arrange the next steps.
Someone is always available by phone at 866-253-6681, at any hour.
Community Hospice serves families across Alachua County and the surrounding North Central Florida counties from the Alachua County Office. For an overview of all services available to Gainesville families, visit the Gainesville hospice page.
Families who need inpatient hospice care will find Community Hospice’s Centers for Caring in Jacksonville, approximately 64 miles east. The Jacksonville hospice locations page lists all 9 Centers across the region, with the majority embedded inside the city’s major hospital systems.
Additional offices serving Putnam County and Columbia County are coming soon as Community Hospice continues to expand its North Central Florida presence across the 16-county region.
The Community Hospice care team is available around the clock to answer questions and coordinate care.
Call any time: 866-253-6681
Alachua County Office 3870 NW 83rd Street Gainesville, FL 32606
