What You Should Know First

Answers to these important questions can help resolve confusion and ease your mind about steps to take when living with advanced illness:

  • What is hospice care?
    • Hospice care is a specialized care designed to provide support to you and your loved ones during the final phase of a terminal illness. Hospice care focuses on your comfort and quality of life, rather than cure.

      The goal of hospice care is to enable you to have an alert, pain-free life … to live each day as fully as possible.

      Learn more about hospice care.

  • When is it time?
    • Families often tell us they wish they had contacted us sooner. Hospice care is appropriate for those who have a limited prognosis of 12 months or less (6 months for Medicare eligibility).

      A common misconception about hospice is that it is “a last resort” and that a person must be bedridden or unable to communicate in order to receive help. Nothing could be further from the truth. 

      While illness can affect how a person lives his or her life, so much can be done to improve physical comfort and well-being. We are committed to helping you make the most of every day.

      Learn more about when it is time.

  • Why Community Hospice?
    • The Community Hospice interdisciplinary team of professionals and volunteers that will serve you are your neighbors and friends from the community. They become trusted members of your family, who have your best interests at heart.

      Your family caregivers will be supported by a compassionate, knowledgeable team of experts who are available by phone anytime day and night. We bring more than 30 years of experience managing pain and other physical symptoms, as well as the emotional and spiritual concerns you may face. Community Hospice can help you live as fully as possible to make the most of the time you have—with greater physical and emotional comfort, dignity, and a sense of well-being and meaning.

      Learn more about Community Hospice.

  • Where can you receive care?
    • Our care is available wherever you reside--in your private home, in nursing homes, assisted living facilities and in area hospitals. Most people prefer to receive care in their homes, where their loved one serves as primary caregiver. Community Hospice professionals make regular visits to check on you and provide additional support. We are available by phone 24 hours a day, every day of the year.

      Learn more about where you can receive care.

      Tour Community Hospice Centers for Caring

  • Is there a cost?
    • When facing challenges caused by advanced illness, you and your family should be able to focus on comfort and quality of life, without worrying about how to pay for our care. As a nonprofit organization, we are committed to improving the quality-of-life experience for everyone in Northeast Florida. Our care is provided regardless of an individual’s ability to pay.

      Community Hospice care is covered through the Medicare Hospice Benefit, Florida Medicaid Hospice Benefit, and most private health insurance plans, with no out-of-pocket expenses for the patient or family. 

      Contributions from generous supporters in the community allow us to care for all who need us, and to provide enhanced services and programs.

      Learn more about cost of care.

  • Advance Directives/Living Wills
    • Competent adults have the right to make decisions concerning their own health, including the right to choose or refuse medical treatment.

      Florida law recognizes your right as a competent adult to make an advance directive or “Living Will” instructing your physician to provide, withhold or withdraw life-prolonging procedures; to designate another individual to make treatment decisions if you become unable to make your own decisions; and/or to indicate your desire to make an anatomical donation after death.

      Learn more about Advance Directives/Living Wills and Five Wishes.


Call for Help

Request Care
904.407.6500 (866.253.6681 toll-free)

Main Number
904.268.5200 (800.274.6614 toll-free)